Industrial Products Marketplace
Last Updated: August 27, 2026
Industrial Products Marketplace ("IPM," "we," "us," or "our") is operated by Pyramid Pallets LLC, a Tennessee limited liability company.
This Privacy Policy explains how we collect, use, disclose, and retain information when you use IPM.
Depending on how you use IPM, you may provide information including:
Please do not submit sensitive personal information unless it is reasonably necessary for a feature you are using.
When you use IPM, we or service providers supporting IPM may automatically receive technical and usage information such as:
This information helps us operate, secure, diagnose, and improve IPM.
IPM is a marketplace and discovery platform. Some information you submit is intended to be shared with other users or displayed publicly.
Public marketplace information may include material type, specifications, approximate or stated location, quantity, availability, pricing information when supplied, photographs, listing descriptions, and other information designated for marketplace display.
Depending on IPM's current privacy and contact controls, certain identifying or contact information may be restricted to authorized users or provided through controlled contact workflows rather than displayed publicly.
Public listing pages may be accessible without an account and may be indexed, cached, copied, or stored by search engines and other third parties.
You should not include confidential, sensitive, or proprietary information in fields intended for public display.
We may use information to:
IPM uses third-party payment processors, including Stripe, to process payments and administer subscriptions.
Payment information submitted through Stripe is processed by Stripe under its own terms and privacy practices.
IPM may receive payment-related information from Stripe such as:
IPM does not need to receive or store your complete payment-card number in order to process payments through Stripe.
We may disclose information in the following circumstances.
Marketplace participants.
Information may be shared or displayed as necessary to provide listings, search, inquiries, and communications between users.
Service providers.
We may provide information to companies that help us operate IPM, such as hosting, infrastructure, authentication, email, payment processing, analytics, security, and technical-service providers.
These providers receive information as necessary to perform services for us.
Legal and safety purposes.
We may disclose information when we reasonably believe disclosure is necessary to comply with law, legal process, court orders, governmental requests, protect rights or safety, investigate fraud or security incidents, or enforce our agreements.
Business transactions.
If Pyramid Pallets LLC or IPM is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be disclosed as part of evaluating or completing that transaction, subject to appropriate safeguards where required.
With your direction or consent.
We may disclose information when you direct us to do so or otherwise consent.
IPM may create aggregated or de-identified information from marketplace activity.
For example, we may analyze information about:
We may use and retain aggregated or de-identified information for business analytics, service improvement, research, market observations, product development, and other legitimate business purposes.
Where information is represented as de-identified, we will not intentionally present it as identifying a specific individual.
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating IPM, maintaining marketplace records, administering accounts and billing, resolving disputes, preventing fraud, maintaining security, meeting legal or accounting obligations, and improving the service.
Different categories of information may be retained for different periods.
Canceling a paid subscription does not automatically delete your account or marketplace records.
Listings that are paused, expired, sold, closed, or otherwise removed from the active marketplace may be retained as historical platform records.
Where appropriate, we may retain aggregated or de-identified information after identifiable account information is deleted.
We may also retain information in backups for a reasonable period before it is overwritten or removed through normal backup processes.
You may request account deletion or make a privacy-related request through available account functionality or by contacting:
support@industrialproductsmarketplace.com
When responding to a request, we may need to verify your identity.
Depending on the request and applicable law, we may retain information that is reasonably necessary or legally permitted for purposes including:
Removing information from IPM does not necessarily remove copies previously indexed, cached, copied, or stored by independent third parties.
Depending on where you live and applicable privacy law, you may have additional rights concerning access, correction, deletion, portability, or certain uses of personal information. You may contact us to exercise applicable rights.
IPM and service providers supporting IPM may use cookies, local storage, authentication tokens, and similar technologies where necessary to:
Browser settings may allow you to restrict some cookies or stored information. Disabling technologies necessary for authentication or application functionality may prevent portions of IPM from working correctly.
We may send service-related communications concerning your account, listings, inquiries, billing, security, changes to IPM, or other operational matters.
Where IPM offers optional marketing communications, you may use the unsubscribe mechanism provided in those communications or contact us to adjust your preferences.
Certain transactional, security, billing, or account-related communications may still be sent when necessary to provide the service or administer your account.
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration.
No internet service, database, or transmission method can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
You are responsible for protecting your account credentials and should notify us promptly if you believe your account has been compromised.
IPM is a business-oriented industrial marketplace and is not intended for children under 13.
We do not knowingly seek to collect personal information from children under 13.
If you believe a child has provided personal information to IPM, contact us at support@industrialproductsmarketplace.com.
IPM may contain links to or integrations with third-party websites and services.
Their privacy practices are governed by their own policies. Pyramid Pallets LLC is not responsible for the privacy practices of independent third parties.
IPM is operated from the United States.
If you access IPM from outside the United States, information may be processed or stored in the United States or other locations where our service providers operate.
Different jurisdictions may provide different privacy protections.
We may update this Privacy Policy as IPM evolves or as our practices change.
When we make changes, we will update the "Last Updated" date. For material changes, we may provide additional notice through IPM, email, or another reasonable method.
For privacy questions, requests, or concerns:
Pyramid Pallets LLC